An updated classic! The first research-based guide to developing training programs that truly improve employee performance, Mastering the Instructional Design Process will serve as a road map for all trainers, human resource managers, and instructional designers charged with the responsibility of finding effective, lasting solutions to employee performance problems. This guidebook will teach you how to: Detect employee performance problems Conduct a needs assessment Identify causes of performance problemsDevelop performance objectives Implement working solutions Mastering the Instructional Design Process is essential to anyone who seeks to improve workplace performance with training, job aids, organization development, employee reward programs, task-related feedback, and high-impact hiring. Full of case studies, checklists, and charts, this is your guide to performance improvement!